BCH Police Pension Board Terms of Reference - Annex A
Functions of the Board above it’s core statutory role
The Scheme Manager considers that the Board should assist the Scheme Manager in the following matters above the Board’s core statutory role:
Setting the scope and direction of Scheme administration and any new strategic approach.
Developing communications link with Scheme Advisory Board to receive advice from it and escalate issues to it.
Scrutinising the level and quality of service, challenging and directing service providers to improve Scheme performance, focusing on continuous improvement and value for money and identifying opportunities to enhance the range and quality of services offered by the Scheme.
Challenging the performance of the service providers; benchmarking the scheme administration, identifying and promoting good practice and addressing any areas of weakness with the service providers.
Establishing the effectiveness, efficiency and value for money of Scheme administration.
Overseeing the procurement of administration services, making recommendations on the scope of the service, budget, evaluation criteria and signing off preferred provider proposals.
Commissioning additional services from the administrator to meet changing needs of membership and employers.
Ensuring the scheme administrator supports employers to communicate the benefits of the Scheme.
Ensuring the administrator supports members with a range of tools to improve their understanding of their pension benefits.
Developing and managing an internal controls risk management framework.
Improve pension data quality.
Overseeing the development of processes and systems to incorporate any new statutory requirements.
Overseeing and providing challenge to Scheme budget forecasting.
Ensuring that there is an effective audit strategy is in place for the Scheme and approving and monitoring audit delivery plans.
Monitoring common areas of complaints and disputes and addressing issues arising from cases referred to the internal dispute resolution procedure and/or the Pension Ombudsman.
Any such other matters as the Scheme Manager determines from time to time.